FAQ
We usually host bookings from 9am - 2am. Earlier reservations are available but are dependent upon staffing.
We do not allow booking after 2am. That is our "Hard Out" when all guests must be off the premises.
We have a variety of rooms depending on the size of the event you are planning.
Take a look at the RESERVE A ROOM page on the website. You can see the rental rates and the availability calendar for each room by clicking the Book Instantly button. The button will also allow you to book a rehearsal room instantly online.
For Joyce Hall and rentals over 8 hours - you can click on the reservation form and we will set up a tour to discuss your production needs.
Unfortunately, No.
There is a possibility that someone else will have the room before you. Your access to the room begins at the time of your booking and the last person must be closing the door at the end of your booking time. If you’d like to add time to the beginning or end of your rental please talk to a Venue Manager to see if the room is available for that option.
There is a paid underground parking garage located at 1110 N. Western Ave. There is a variety of street parking available but it can be tricky especially with the neighborhood parking signs.
- Within 24 hours of booking, you will receive a full refund minus processing fees.
- After those 24 hours and up until a week before your reservation date, you will receive a 75% refund minus processing fees.
- If you cancel a week to 25 hours before your reservation date, you will receive a 50% refund minus processing fees.
-You can choose to transfer your reservation to a future date. We will create an account credit for the amount of your original booking. If the second consecutive booking is also canceled, you will not receive a refund or credit. If you seek a credit you must provide the new booking at the time of cancellation
- If you cancel 24 hours before your reservation, you will not receive a refund or a credit.
Yes. If you book 8 hours or more in one invoice we offer a 15% discount. The 8 hours must be booked, and paid, all at one time.
If you are booking over 50 hours with us for a rehearsal process and performance we ARE able to create a custom package based on your needs.
We do not.
We encourage vendors and production staff to temporarily park their vehicles on the corner of Santa Monica and Flemish and use the front door to load in. We have an elevator in the Thymele Arts lower lobby that will take people to the second floor. Word of caution: Santa Monica is also State Highway 2.
Parking on a highway may result in a rather expensive ticket.
No. Renters are responsible for setting up their own events. If you request extra items such as tables or mic stands we will place them in the room for you.